Shipping policy

Shipping Policy

At EMIFCE, we are committed to delivering your order safely and as quickly as possible.

Order Processing

All orders are processed within 1–3 business days after payment has been successfully received.

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been shipped, you will receive a confirmation email containing your tracking information, where available.

Shipping Times

Estimated delivery times may vary depending on your location and the shipping method selected at checkout.

  • United Kingdom: 3–6 business days

Please note that these are estimated delivery times and are not guaranteed. Delays may occur due to customs procedures, weather conditions, carrier disruptions, or other circumstances beyond our control.

Shipping Costs

Shipping costs are calculated and displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions. Any applicable free shipping offer will be clearly displayed on our website.

Tracking Your Order

Once your order has been dispatched, you may receive a tracking number by email.

Please allow up to 48 hours for tracking information to become available after your order has been shipped.

Customs & Import Duties

For international orders, customs duties, import taxes, or other fees may apply depending on the destination country.

Any customs duties or import taxes that may be charged are the responsibility of the customer unless otherwise stated at checkout.

Emifce is not responsible for delays caused by customs clearance.

Delivery Issues

If your order has not arrived within the estimated delivery period, please contact us at contactemifce@gmail.com with your order number.

If your package appears to be damaged upon delivery, we recommend taking photographs of the package and contacting us as soon as possible.

If a package is marked as delivered but you have not received it, please first check with household members, neighbours, and the delivery carrier. If you still cannot locate the package, contact us and we will do our best to assist you.

Incorrect Shipping Information

Please ensure that your shipping address is correct before completing your order.

If you provide an incorrect or incomplete shipping address and the package is returned to us, additional shipping charges may apply for resending the order.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us at:

Email: contactemifce@gmail.com

We are happy to assist you with any shipping-related questions.